Shipping Policy - Palace Skateboard

Every order is carefully prepared and dispatched from our warehouse.

✅ Standard Processing: 1–3 Business Days
Note: Processing time does not include weekends or public holidays. During sales, promotional events, or new collection drops, processing may take additional time.

We ship to various regions, and delivery times depend on your location and the local courier services.

Note: Delivery dates are estimated and not guaranteed. Customs clearance and weather conditions may cause unexpected delays.

Shipping costs are calculated at checkout based on:

Destination: The delivery location.
Weight/Size: The total weight and dimensions of your order.
Taxes: Any customs duties, VAT, or local import taxes are the responsibility of the customer and are not included in the shipping fees.4. Order Tracking

Once your package has been dispatched:

You will receive a Shipping Confirmation Email containing your unique tracking number.
Please allow 24–72 hours for the tracking information to update in the carrier’s system.

Accuracy: Please ensure your shipping address is complete and correct before finishing your order.
Liability: Palace Skateboard is not responsible for packages lost due to incorrect or incomplete addresses.
Reshipping: If an order is returned to us because of an address error, the customer will be responsible for any additional reshipping charges.

For international shipments, packages may be subject to customs inspections and import fees.

These charges are determined by local authorities and must be paid by the customer.
We are not responsible for delays caused by the customs process in your country.

Once the carrier confirms delivery to the provided address:

Responsibility transfers to the customer.
We are not liable for packages marked “Delivered” but not received, or for theft after delivery.
We recommend contacting your local post office or courier directly for any delivery discrepancies.